This policy explains what information Weavebit collects, how we use it, and how we protect your data when you use our website and services.
Weavebit collects information that you provide directly when you sign up for an account, contact support, request a trial, or purchase services. This may include your name, email address, phone number, company name, country, and account credentials.
We may also automatically collect limited technical information when you visit our website or use our services, such as access logs, browser information, referring pages, navigation behavior, and service usage details.
When creating an account, you may be asked for basic contact and company details. You will also choose account credentials, which you are responsible for keeping secure.
When you purchase paid services, payment-related information may be collected through approved payment processors. Weavebit does not store full credit card numbers except where explicitly permitted and securely handled through supported gateways.
We may use cookies or similar technologies necessary for website functionality, account authentication, security, and analytics. You may disable cookies in your browser, though some features may not function properly if you do so.
Where required by law, Weavebit processes personal information based on one or more lawful grounds, including consent, performance of a contract, compliance with legal obligations, and legitimate business interests.
We retain personal information for as long as necessary to provide the services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.
Weavebit may share information with service providers, payment processors, infrastructure vendors, or professional advisers where reasonably necessary to operate the service. We may also disclose information where required by law or to protect rights, safety, security, or the integrity of the service.
You may choose not to provide certain information, though some services may not be available without it. You may also contact us to request updates or corrections to your account information where applicable.